Tag · 2 posts
The demo worked, then real users arrived. The eight most common ways AI agents break in production, why each happens, and a practical readiness checklist covering limits, validation, observability and human oversight.
How to keep humans in control of AI agents without approving every click: risk-based routing, approval gates, confidence thresholds, sampled review, escalation design, audit logs, and how to loosen oversight safely over time.
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